Support
Something wrong? Check below first; if that doesn't help, write to info@eightup.ai.
When does the daily round change?
Every midnight, Türkiye time. Everyone plays the same five questions.
Can I replay a round?
No. A locked guess is final and each round is played once. You can see past rounds in My journey and practise with the places you discovered.
How do I keep my streak?
Play every day. Some days earn you a rescue token; if you miss a day, it keeps your streak automatically.
How do I turn on reminders?
In the app go to Settings → Daily reminder. You can also change notification permission in iPhone Settings.
How do I add the widget?
After opening the app once, touch and hold an empty spot on your Home Screen, tap “+” and choose eightup play.
A question has a mistake.
Tap “Report this question” on the answer screen. Offline, your report opens ready in your email app so you can edit it before sending.
How do I delete my online account?
Friends → Your profile & privacy → Delete online account. Deletion is immediate and permanent; offline game records on your phone are kept. If you can't access the app, email us.
I have a request about my data.
For your rights under KVKK see our Privacy page or email us.
Contact
EIGHT UP BİLİŞİM ENERJİ VE TURİZM ANONİM ŞİRKETİ, Maslak, Sarıyer/Istanbul